Most accessories are sent via Australia Post, and can take 3-5 days to arrive depending on the region. WA, NT and Regional Areas should expect to see their parcel within 7 - 14 days.
All our boards are sent through TNT Express Road Freight. Our boards must be handled as dangerous goods due to Australian lithium battery regulations which may require a mandatory overnight holding period, which can affect shipping times. Please see the following for a guide on shipping times:
- South East Queensland, 3 – 5 Business Days
- Queensland, 5 – 7 Business Days
- Rural Queensland, 7 – 12 Business Days
- North Coast of NSW, 3 – 4 Business Days
- NSW, 4 – 6 Business Days
- Rural NSW, 7 – 12 Business Days
- Victoria, 4 – 7 Business Days
- Rural Victoria, 7 – 12 Business Days
- South Australia, 5 – 7 Business Days
- Rural South Australia, 7 – 12 Business Days
- Western Australia, 7 – 12 Business Days
- Rural Western Australia, 9 – 12 Business Days
- Tasmania, 7 - 12 Business Days
- Northern Territory, 9 - 12 Business Days
Please check here to see if you have a local distributor in your country.
Unfortunately we are unable to ship to the following countries: Mexico, New Caledonia, India, South Africa, Iceland, Israel, China & all of South America.
If you do not have a local distributor in your area and it's not listed above please contact firstname.lastname@example.org for assistance.
- Will I need to pay customs fees?
- Some countries may have additional duties, taxes or other charges applied through customs. We do not cover those costs and advise that you contact your country's customs office if you are unsure of what they may be.
- What currency are your prices in?
- Is shipping included in the price?
- Shipping costs are added to your order once your address has been added. If you are unable to add your address, please email us to get a shipping quote.
- How are international orders sent?
- International deliveries are sent via Fedex and take approx. 6 days depending on your location. Full tracking details will be provided to you via email once your order has been dispatched.