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Shipping Info

CHRISTMAS DELIVERY CUTOFF DATES FOR BOARDS AND ACCESSORIES

Delivery Area Board Delivery Cutoff Dates Accessory Delivery Cutoff Dates
Brisbane, Gold Coast and surrounding metropolitan areas Friday 21/12/18 Friday 21/12/18
Sydney and surrounding metropolitan areas Thursday 20/12/18 Friday 21/12/18
Melbourne and surrounding metropolitan areas Monday 17/12/18 Thursday 20/12/18
Canberra and surrounding metropolitan areas Wednesday 19/12/18 Thursday 20/12/18
Adelaide and surrounding metropolitan areas Monday 17/12/18 Tuesday 18/12/18
Hobart and surrounding metropolitan areas Monday 10/12/18 Monday 10/12/18
Perth and surrounding metropolitan areas Friday 7/12/18 Tuesday 18/12/18
Darwin and surrounding metropolitan areas Friday 7/12/18 Tuesday 18/12/18
Rural areas of Queensland and New South Wales Monday 10/12/18 Tuesday 18/12/18
Rural areas of Tasmania, South Australia, Australian Capital Territory & South Australia Monday 10/12/18 Thursday 14/12/18
Rural areas of Northern Territory & Western Australia Saturday 1/12/18 Thursday 14/12/18
Cairns, Townsville, Mackay, Rockhampton, Gladstone, Wollongong, Orange, Dubbo, Bathurst, Tamworth & Armidale Wednesday 19/12/18 Tuesday 18/12/18

DOMESTIC

Please note that the times do not include processing and packing of your order. If you place an order on a Friday, Weekend or Public Holiday it will take longer to dispatch it to you. 

  • How much is shipping?
    • We send boards via courier at a flat rate of $30 Australia-wide.
    • Accessories are shipped according to weight, which will be calculated at checkout once a shipped address has been entered.
  • How long does shipping take?
    • Most accessories are sent via Australia post, and can take 3-5 days to arrive depending on the region
    • Boards take 2 to 5 days for customers in most locations on the East Coast of Australia and approx. 10 to 12 business days to WA, NT and regional areas
  • Can you deliver to post office boxes?
    • We cannot deliver boards to post office boxes. Accessories may be shipped to P.O. boxes, however.
  • Will my order come in one box?
    • Some parcels will come in two or more packages. If you have ordered a board and a helmet, a board with additional accessories, or a large order, please allow extra time as it will arrive separately.

INTERNATIONAL

Please check here to see if you have a local distributor in your country.

We are unable to ship to the following countries: Mexico, New Caledonia, India, South Africa, Iceland, Israel, China & all of South America. 

  • Will I need to pay customs fees?
    • Some countries may have additional duties, taxes or other charges applied through customs. We do not cover those costs and advise that you contact your country's customs office if you are unsure of what they may be.
  • What currency are your prices in?
    • Australian dollars (AUD)
  • Is shipping included in the price?
    • Shipping costs are added to your order once your address has been added. If you are unable to add your address, please email us to get a shipping quote.
  • How are international orders sent?
    • International deliveries are sent via Fedex and take approx. 6 days depending on your location. Full tracking details will be provided to you via email once your order has been dispatched.